These Terms and Conditions of Use (The
"Terms") Set Forth the Terms on Which Award Services - Complete Chocolate and
Confectionery Site Provides You Access to this Web Site (www.completechocolate.com ) and Our Services. You Agree to Read the
Terms Carefully Before Using Complete Chocolate and Confectionery Site. By Clicking on the
"I Accept" Button below and Using Complete Chocolate and Confectionery Site You
Acknowledge That You Have Read and Agree to Abide by the Terms. If You Do Not Agree to the
Terms, You May Not Access or Otherwise Use Complete Chocolate and Confectionery Site.1.
Complete Chocolate and Confectionery Site is only a Venue. Complete Chocolate and
Confectionery Site provides information about the confectionery industry and, through its
trading areas serves as a marketplace for purchasers of confectionery related products
("Buyers") and suppliers of confectionery related products ("Sellers")
to come together and trade confectionery related products ("Products"). Award
Services is not involved in the actual transactions between Buyers and Sellers. As a
result, Award Services exercises no control over the quality, safety or legality of the
Products offered for sale, the truth or accuracy of any listings posted by Buyers or
Sellers, the ability of Sellers to sell Products or the ability of Buyers to buy Products.
Award Services cannot and does not control whether Sellers will complete the sale of
Products they offer, or whether Buyers will complete the purchase of or pay for Products
they have ordered.
On Complete Chocolate and Confectionery Site, Award Services provides access to
Products provided by Sellers that Award Services does not control. Award Services does not
verify, and does not guarantee, the accuracy of the information that it receives from
Buyers or Sellers. All information, prices and availability are subject to change without
notice. Award Services is not responsible for breach of contract or any intentional or
negligent action on the part of Buyers or Sellers that results in any loss, damage, delay
or injury to you. Because Award Services is not involved in sales through Complete
Chocolate and Confectionery Site, in the event that you have a dispute with a Buyer or
Seller, you release Award Services (and our agents and employees) from claims, demands and
damages (actual, incidental and consequential) of every kind and nature, known and
unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any
way connected with such disputes.
2. Eligibility for Membership. The services provided on Complete Chocolate
and Confectionery Site are available only to individuals who can form legally binding
contracts under applicable law. Award Services may refuse its services to anyone at any
time in Award Services's sole and absolute discretion. It is imperative prospective
members accurately and truthfully describe the nature of their primary business in
registering to use the Complete Chocolate and Confectionery Site.
3. How The Service Works
Buyer Initiated Sales. Sellers can include in Complete Chocolate and
Confectionery Sites searchable database available products (i.e. such as specific
ingredients or equipment) or services which will be available from the Sellers. If
Buyer makes an offer to purchase products from a particular seller, seller can respond
with price quantity, and delivery terms. If the response is acceptable, Buyer issues an
electronic purchase order using an electronic form available on the Complete Chocolate and
Confectionery Site
(a "Purchase Order"). Any Purchase Order accepted by a Seller forms a binding
contract.
Binding Obligations. By registering to use the Service, Member agrees that (i)
any Purchase Order created or modified by a Buyer through the Service or other means
stated in the Purchase Order shall be considered an open offer that Seller can accept
through the Service unless it has been successfully cancelled or modified by Buyer through
the Service prior to its acceptance; (ii) any accepted Purchase Order shall form a firm
binding contract between Buyer and Seller in accordance with the terms of the Purchase
Order; and (iii) any accepted Purchase Order creates Service fee obligations from Seller
to Award Services. Member acknowledges that by "clicking" on web page buttons in
the Service, Member can create binding obligations without any further action by or notice
to Member. Each Member shall be considered a third-party beneficiary of this Agreement
with respect to another Member only to the extent necessary to enforce its contract rights
against another Member. Sellers and Buyers are solely responsible for payment and
collection obligations that arise from contracts formed on the Complete Chocolate and
Confectionery Site.
4. Member Obligations - Buyers and Sellers
Transaction Status. It is Members responsibility on each business day to
review the Complete Chocolate and Confectionery Site
and the status of all outstanding listings and Purchase Orders in which Member has
participated and any emails or other communications sent to Member in connection with the
Service. In the event that Member has reason to believe that the Service contains
erroneous information about Member or transactions in which Member has participated,
Member will immediately notify Award Services at info@completechocolate.com
Good Faith Use. Each Member shall use the Service in good faith and in its
intended manner to consummate business transactions through the Service and will not
directly or indirectly circumvent or participate in the circumvention of the Sellers
fee payment obligation to Award Services in any manner, including, without limitation, by
consummating with another Member outside the Service any business transaction arising from
or related to a listing, RFQ, or Purchase Order entered on the Service. Member will not
attempt or cooperate with an attempt to circumvent the Sellers fee obligation to
Award Services.
5. Fees, Audit Rights, Information - Sellers Only
There is currently no membership fee or charge for registering with Award Services or
for placing orders as a Buyer on the Service. Sellers pay Award Services a percentage of
each accepted Purchase Order processed via the Service. If Award Services decides to
charge membership fees in the future, Award Services will notify Member through the
Complete chocolate and Confectionery Site.
Transaction Fees. Seller agrees to pay Award Services the then current fees as
they are specified on the Transaction Fee Schedule.
Award Services may change the fees for service or the payment terms from time to time.
Changes will become effective ten (10) days after Award Services publishes them on the
Transaction Fee Schedule. The exception being provided, however, that Award Services may
make available from time to time special offers, promotions, or new or different services,
and the fees applicable in such cases will be effective immediately when Award Services
publishes them on the Compete Chocolate and Confectionery website. All fees are payable in
U.S. Dollars. The fees are exclusive of all applicable taxes. The Member will pay all fees
charged hereunder and all applicable taxes. Award Services will accept payment through the
use of Paypal.com, an internet payment service, check, a money order (an international
money order payable in U.S. Dollars for oversees members), bank draft, or wire transfer.
Payment. Award Services will invoice Members by postal mail, electronic mail or
other reasonable means on the thirtieth day of each month based on transactions occurring
prior to the date of invoice. Electronic mail invoices will be sent to the email address
specified by Member in Members registration form. Member is responsible for
keeping this address current. Payment in full is due ten (10) days after the invoice date.
If Award Services does not receive full payment of all amounts due by the invoice due
date, Award Services may, in addition to other remedies, impose a 1.5% (or the highest
amount allowed by law, whichever is lower) per month late charge. Member is also liable
for any collection costs (including "attorneys" fees) arising from Award
Services efforts to collect any unpaid balance due.
6. Specific Terms for Buyers. If you are a Buyer, you agree to: (i) pay any fee
applicable to you for using Complete Chocolate and Confectionery Site; (ii) complete all
transactions for which you place an order with a Seller, except in exceptional
circumstances (for example, in the event a Seller materially changes the description of
the Product after the Buyer has placed an order); and (iii) pay all fees, charges, and
assessments arising from any payment processing that is declined.
7. Specific Terms for Sellers. If you are a Seller, you agree to: (i) pay any
fee(s) applicable to you for using Complete Chocolate and Confectionery Site; (ii)
complete all transactions for which you receive an order at a stated price from a Buyer,
except in exceptional circumstances (for example, if the Buyer fails to meet the terms of
the Seller's listing, or if the Seller cannot authenticate the identity of the Buyer);
(iii) provide accurate and truthful information concerning Products sold by you on
Complete Chocolate and Confectionery Site, including the prices for such Products, and
regularly update such information; (iv) pay transaction fees as established by Award
Services; and (v) collect any federal, state, and local withholding, excise, sales, use
and similar taxes, fees, or charges imposed by any governmental authority on this
transaction.
8. Foreign Sales Transactions. If you are a Seller delivering Products to a
Buyer at a foreign port outside your own country, you agree to: (i) accept all charges and
responsibility for domesticating the Products in the country of the foreign port of
delivery; (ii) become or name an "Importer of Record"; (iii) arrange for
transportation of the Products to the foreign port of delivery, and pay all necessary
transportation and handling charges; (iv) satisfy all agricultural requirements; (v)
satisfy all applicable Customs duties and fees; and (vi) make the Products available for
pickup by the Buyer.
If you are a Buyer taking delivery of Products at a foreign port outside your own
country, you agree to: (i) accept all charges and responsibility for domesticating the
Products in your own country; (ii) become or name an "Importer of Record"; (iii)
arrange for transportation of the Products to your own country, and pay all necessary
transportation and handling charges; (iv) satisfy all agricultural requirements; and (v)
satisfy all applicable Customs duties and fees.
9. Your Content. You agree that any content provided or utilized by you and the
sale of any Products through Complete Chocolate and Confectionery Site: (i) shall not be
fraudulent; (ii) shall not infringe any third party's copyright, patent, trademark, trade
secret or other proprietary rights or rights of publicity or privacy; (iii) shall not
violate any law, statute, ordinance or regulation; (iv) shall not be defamatory, trade
libelous, unlawfully threatening or unlawfully harassing; (v) shall not be obscene; and
(vi) shall not contain any viruses, Trojan horses, worms, time bombs, or other disabling
devices that are intended to damage, detrimentally interfere with, surreptitiously
intercept or expropriate any system, data or personal information.
10. System Integrity. You agree that you may not use any device, software or
routine to interfere or attempt to interfere with the proper working of Complete Chocolate
and Confectionery Site. You may not take any action that imposes an unreasonable or
disproportionately large load on our infrastructure. You may not disclose or share your
password to any third parties or use your password for any unauthorized purpose.
11. Ownership of Complete Chocolate and Confectionery Site and Information Contained
Herein. Complete Chocolate and Confectionery Site is owned and operated by Award
Services. All information, including, without limitation, text, graphics, web pages, URLs,
domain names, software and all HTML, CGI and other codes and scripts in any format used to
implement Complete Chocolate and Confectionery Site ("Content") are the property
of Award Services or its licensors. The Content on Complete Chocolate and Confectionery
Site is for personal use only. You may not copy, modify, upload, download, transmit
(re)publish, or otherwise distribute any Content from Complete Chocolate and Confectionery
Site except as expressly permitted by these terms and conditions. Doing so will violate
Award Services's copyright, trademark and other proprietary rights. United States
Copyright Law, Trademark Law and applicable international treaties and conventions
governing intellectual property law protect all Content on Complete Chocolate and
Confectionery Site. Any and all Award Services trademarks and trade names that Award
Services uses in connection with Complete Chocolate and Confectionery Site shall remain
the exclusive property of Award Services. Nothing contained in the terms and conditions
shall be deemed to give you any rights in or to any trademarks of Award Services. Award
Services provides you a revocable, nonexclusive, nontransferable, worldwide and
royalty-free license to use any web pages developed, maintained and hosted by Award
Services on your behalf. You retain ownership of any Content provided by you for display
on Complete Chocolate and Confectionery Site, including, without limitation, text, logs,
marks or images ("Your Content"), but you hereby agree to provide Award Services
a revocable, nontransferable, worldwide and royalty-free license to display Your Content
in the operation, display or promotion of Complete Chocolate and Confectionery Site.
10. No Warranty. The Accuracy and Reliability of the Content on Complete Chocolate
and Confectionery Site Is Not Guaranteed. The Content from or Through Complete Chocolate
and Confectionery Site Is Provided "As Is" and All Warranties, Either Express or
Implied Are Disclaimed Including Without Limitation, Non-infringement, Merchantability or
Fitness for a Particular Purpose. Award Services Assumes No Liability for Any Errors,
Bugs, Viruses, Omissions or Other Problems with the Content on Complete Chocolate and
Confectionery Site. To the Fullest Extent of the Law, Award Services Makes No
Representations or Warranties of Any Kind Whatsoever with Respect to the Content on
Complete Chocolate and Confectionery Site or the Materials, Information and Functions Made
Accessible by the Software Used or Accessed Through Complete Chocolate and Confectionery
Site, for Any Products or Services or Hypertext Links to Third Party Sites or for Any
Breach of Security Associated with the Transmission of Sensitive Information Through
Complete Chocolate and Confectionery Site or Any Further Linked Site. Award Services Does
Not Guarantee Continuous, Uninterrupted or Secure Access to Complete Chocolate and
Confectionery Site, and Operation of Complete Chocolate and Confectionery Site May Be
Interfered with by Numerous Factors Outside of Award Services's Control.
11. Limitation of Liability. In No Event Is Award Services Liable for Any Special or
Consequential Damages That Are Directly or Indirectly Related to the Use Of, or the
Inability to Use, the Services on Complete Chocolate and Confectionery Site, Even If Award
Services Has Been Advised of the Possibility of Such Damages. Some States Do Not Allow the
Exclusions or Limitation of Incidental or Consequential Damages, So the above Limitation
and Exclusion May Not Apply to You.
12. Indemnity. Buyer and Seller shall indemnify, defend and hold harmless Award
Services and our employees, agents, successors, officers and assigns, from any and all
suits, losses, claims, demands, liabilities, costs and expenses (including reasonable
attorneys' fees and paralegal fees) that Award Services may sustain or incur, arising from
or out of a respective: (i) Buyer's or Seller's failure to comply with any applicable laws
and/or regulations; (ii) Buyer's or Seller's breach of any of its obligations set forth in
these Terms; or (iii) Buyer's or Seller's use of Complete Chocolate and Confectionery
Site.
13. Payment Processing. If Award Services initiates, processes or clears either:
(1) a transaction involving a bank card (e.g., VISA, Mastercard) or travel and
entertainment card (e.g., American Express, Novus/Discover) [hereinafter, "Card
transactions"]; (2) an Automated Clearinghouse transaction [hereinafter,
"ACH"]; (3) debit card transaction; or (4) an Electronic Check transaction, to
facilitate funds transfers between or among Sellers, customers, and Award Services, the
following terms shall apply: A. Seller authorizes Award Services to make an electronic
authorization request for every Card or ACH transaction; B. Seller agrees to pay all fees,
charges, discounts or other interchange fees and assessments associated with any Card or
ACH Transaction; C. Seller shall have the full liability for all chargebacks arising from
a complaint by any customer for any Card or ACH transaction; D. Seller shall immediately
respond to any retrieval request for information relating to any such chargebacks from any
Card or ACH transaction; and E. Seller shall repay to Award Services, or be liable to
Award Services by such way of offset, the full amount of any chargeback and related costs
that Award Services has paid or may be called upon to pay arising from a Card or ACH
transaction.
14. Privacy. Award Services agrees to adhere to all applicable Unites States
federal and state laws and industry practices relating to the collection and use of
personal information from Complete Chocolate and Confectionery Site visitors. Please also
read Award Services's Privacy Policy.
15. General. The Terms shall be governed by and construed in accordance with the
laws of the State of Michigan without regard to conflict of laws provisions. You and Award
Services agree to submit to the exclusive jurisdiction over all disputes hereunder and
venue in an appropriate state or federal court located in the State of Michigan. These
Terms represent the entire understanding between you and Award Services.
16. Notices. Except as explicitly stated otherwise, any notices shall be given
by email to info@completechocolate.com (in the
case of Award Services) or to the email address you provide to Award Services during the
registration process (in your case), or such other address as the party shall specify.
Notice shall be deemed given 24 hours after email is sent, unless the sending party is
notified that the email address is invalid or unless Award Services receives notification
that the message cannot be delivered by email. Alternatively, we may give you notice by
first-class mail, overnight courier or certified mail, postage prepaid and return receipt
requested, to the address provided to Award Services during the registration process. In
such case, notice shall be deemed given 3 days after the date of mailing.
17. Restrictions on Use of Complete Chocolate and Confectionery Site. Some
Content on Complete Chocolate and Confectionery Site may be subject to United States
Export Controls. No Content from Complete Chocolate and Confectionery Site may be
downloaded or otherwise exported or re-exported (1) into (or to a national or resident of)
Iran, Iraq, Syria, North Korea, Libya, Angola, Myanmar (Burma), Sudan, Yugoslavia or any
other country that the United States has embargoed goods or (2) to anyone on the United
States Treasury Department's list of Specially Designated Nationals or the Department of
Commerce's Table of Deny Orders. By downloading the Content from Complete Chocolate and
Confectionery Site, you represent and warrant that you are not located in or a national or
resident of any such country.
18. Amendments to the Terms. Award Services reserves the right to change,
suspend or discontinue any aspect of Complete Chocolate and Confectionery Site at any
time, including the availability of any Complete Chocolate and Confectionery Site
features, database, or Content, and will provide reasonable notice of such changes on
Complete Chocolate and Confectionery Site. Award Services may also impose limits on
features or restrict access to parts of Complete Chocolate and Confectionery Site. These
Terms may be amended at any time by posting amended terms on Complete Chocolate and
Confectionery Site. The amended terms shall be effective immediately upon posting to the
Complete Chocolate and Confectionery Site website.
19. Breach. Award Services may terminate user access or suspend any user's
access to all or part of Complete Chocolate and Confectionery Site without notice for any
conduct that Award Services, in its sole discretion, believes violates any applicable law
or is harmful to Award Services, or if such party is found to have engaged in fraudulent
activity in connection with Complete Chocolate and Confectionery Site.
20. No Agency. The Sellers and Buyers are independent contractors, and no
employee-employer, partnership, agency, joint venture or franchiser-franchisee
relationship is created, or is intended to be created, by these Terms.